A: The H2O Power X is designed to thoroughly clean floor surfaces, such as marble, glazed ceramic, carpet, stone, linoleum, and sealed hardwood. Not all floor types are suitable for steam cleaning. Always check your floor manufacturer’s cleaning instructions before using this product.
Q: How long is the warranty on the H2O Power X?
A: The standard warranty on the H2O Power X is one year.
Q. What type of water do I use for steam cleaning?
A: The H2O Power X uses tap water. However, in areas with hard water, distilled water should be used for better performance, accompanied by our H2O water softener.
Q: Can I use detergent in my H2O Power X?
A: No. We only recommend using cold water in the H2O Power X.
Q: What are the two different steam settings of the H2O Power X for?
• Low Steam: Ideal for cleaning all hard floors, such as linoleum, ceramic, granite and marble, sealed hardwood, tiles, slate, etc., as well as garments and fabrics.
• High Steam: Ideal for cleaning carpets and rugs, and for cleaning in bathrooms and kitchens.)
Q: Do I need to empty my H2O Power X water tank after every use?
Q: Can I steam clean and vacuum at the same time?
A: No, you can only perform one function at a time.
Q: How do I wash the H2O Power X microfiber cloths?
A: Microfiber cloth care:
• Machine wash 60 ºC (140 ºF)
• Do not bleach
• Do not use softener
• Do not use tumble dryer
Q: How do I replace the water filter?
A: To replace the water filter please follow these steps:
• Remove the filter from the back side of the unit
by pulling it from either side until it comes out.
Insert the new water filter.
Q: How often do I need to change the filter in my H2O Power X?
A: We recommend changing the filter after every 3 - 4 months of use.
Q: How do I remove the storage tank from my H2O Power X?
Q: How do I disconnect the plastic filter from the filter plate?
A: Twist the filter plate anti clockwise while pulling it away from the plastic filter as shown in the image below: